JOkazaki.com » iPhone

Apple iPhone4 No Match for Moving Cars and Pavement, Huge Thank You to Apple!

JOkazaki — Sun, 09 Jan 2011 23:47:14 +0000

Earlier today I was headed home from my parents, to be dropped off at the nearest Metro train station. As we pull out onto the main road from the neighborhood, we hear a thump. Turned out to be my Dads fairly new iPhone 4, which he left on the roof! By the time we figured out what it was and were able to turn back around, the phone / case was in a few pieces spread across a lane that had probably been ran over a few times, not sure. The Otterbox Defender case and iPhone 4 was no match for moving cars and pavement!

Surprisingly the phone ‘somewhat’ survived! The rear glass was in shards as you can see in the pics below. The front glass had a few hairline cracks and some chipped areas around the edges. The metal band around the edge of the iPhone 4 was bowed. Although the front glass was not fully damaged, I guess the pressure from being ran over damaged the underlying LCD touch screen, it had a multi-colored football shaped pattern at first and went away over time until nothing was visible at all. I was able to call the phone, while I got no sound from the speaker, it did still vibrate but I could not answer the call due to the damaged LCD. Surprisingly iTunes was able to see the phone and complete a backup in its damaged condition.

None of the local AT&T stores had iPhone 4′s in stock (thankfully). My parents ended up meeting up with me to head over to the nearest Apple retail store, just around the corner from me. I was able to make a Genius bar appointment 2hrs out before they arrived. We ended up heading over to the store early as they were already on their way here when I made the appointment.

Arriving at the store, Apple was very understanding of the situation. With a fairly small Genius bar in this store and no earlier appointments available, Apple accommodated us early to resolve the situation. For the record, I knew Apple has an employee discretion policy for warranties and repairs but I didn’t think they would come through on this one! Boy was I surprised when the guy said we’ll replace your phone free of charge! He was so intrigued over the story and that the phone ‘somewhat’ survived, he must have felt bad for us, as it was a fairly new phone.

Understand Apple may not be able to accommodate everyone in an accidental damage case like this but if you walk in the door with a good calm collected attitude and just be honest, you may be surprised what can happen!

Huge Thank You Apple!

Testing WordPress iPhone App

JOkazaki — Sun, 04 Jan 2009 22:15:06 +0000

Testing out the iPhone WordPress application for the second time in a while. It still needs some work but they have made some improvements with functionality. Testing photo posting too, we’ll see how it goes. Here’s a few shots from around my desk.

Apple has me by the Core

JOkazaki — Thu, 07 Aug 2008 01:17:22 +0000

Yes, I’m an Apple convert and oh boy do I have allot to catch you up on. A few years back I received a 5th gen iPod as a Christmas gift, which started it all. Once the iPod touch came out, I jumped on that in a heart beat as my 5th gen was giving me the fits. At that point I was still living in a Bill Gates M$ Windows world. With the advent of Vista heading down the pipe at the time I decided to give it a shot on my main system at the which was a under-powered ThinkPad R40 with a 2.2Ghz mobile P4 processor and 1GB RAM. That was short lived and I wanted a new laptop anyway. After being a PC guy practically all my life and the little experience I had with MacOS 8 and 9 during my senior year of High School as I took over sys admin duties for a small Mac lab for our YearBook club. As most would be, I was a bit nervous making that type of jump over to the Mac. As I looked at my computing habits and the applications I used at the time, I had the idea that it was going to be a very easy transition as most of my daily tasks were browser based or I was able to find free or cheap alternatives on MacOS 10 Leopard.

Don’t get me wrong here, Microsoft Windows has it’s place. I’m definitely a multi-platform computing person with systems here at home running different all kinds of different flavors of Windows and Linux. I thrive in this stuff, my couple hundred dollar annual subscription to Microsoft TechNet proves that point. At work we are an all Windows shop on the desktop side, which I what I support. Every OS has it’s place and differences, yes, Apple just suites my general home computing needs very well.

I opted for a high-end refurbished 17″ MacBook Pro, I couldn’t be happier with the switch. I do have VMware Fusion for the occasional Windows app I need to run but I find myself using that less and less. Come on GOOGLE, where’s Picasa for the Mac?!?!?!?

I must say, Apple has a wonderful online community behind them. I would say almost like a cult following if you want to look at it that way. Very nice people who are willing to help and grow the community to make it was it is. This really came to life when I recently got the latest 3G iPhone while I was waiting in line, I’ll make that a posting of it’s own. What an experience!

As of late as mentioned above I got the iPhone 3G which was to upgrade my 1st gen iPhone. I know, I’m a g33k, got to have the latest and greatest. Especially if it’s an Apple product, right?

Don’t be surprised if I post something about the Apple TV, that’s all I’m going to say for now. Can you guess?