I experienced an outage this afternoon at approximately 5:41PM EST. After examining the logs, I could not find any indications of a software or hardware failure that was logged. At this point, it appears the system went down hard. In which it did, services started coming back up around 5:47PM and everything was a go around 5:50PM.
I shot an email off to to support detailing the situation, here’s what I received.
There was a car accident several blocks away from the datacenter that caused a power surge in the system, it ended up tripping quite a few breakers, the UPS on your power segment did not sync back right away and did a power bounce. I have talked to the techs and more then likely we will be doing some maintenance on that segment and may replace the unit.
Jay
At least I can say it wasn’t a total disaster, could have been a lot worse. Definitely struck me by surprise though.
